| | Sales Policies & Contact Info
CAD and Graphics Inc., 1161 Chess Drive, Suite D, Foster City, CA 94404
Phone: 650-627-0015
info@cadandgraphics.com
Satisfaction Guarantee:
CAD & Graphics Inc. offers a 30-day Satisfaction Guarantee (unless otherwise specified, per offer), entitling the customer to return a purchase to us within 30 days of the date of invoice. Due to publisher restrictions and copywrite laws, opened software cannot be returned. However, it does carry a manufacturer's warranty.
Returns and Exchanges:
CAD & Graphics Inc. must approve all returns/exchanges via email at info@cadandgraphics.com or call 650-627-0015. CAD & Graphics will issue a Return Merchandise Authorization (RMA) number upon approval. The RMA number must be visible on the outside of the box or the return/exchange will be refused. Returns must be received by us no later than 30 days after invoice date. There is a 15% restocking fee on all accepted returns. Missing parts or manuals or damaged packaging will result in additional charges (this does apply to exchanges). All returns/exchanges must be in new condition; those that have been subjected to misuse and/or mishandling are not eligible for a refund. Shipping and handling is not refundable.
Manufacturer’s Limited Warranty:
The customer is entitled to the manufacturer's limited warranty that accompanies the product. CAD & Graphics makes no additional or independent warranty. All other warranties of merchantability and fitness for any purpose are disclaimed. CAD & Graphics Inc. shall under no circumstances be liable for any damages including loss of profit, even having been advised of the possibility of such damages; the maximum liability for all damages arising out of any action shall be limited to an amount not to exceed the purchase price of the product.
Shipping:
We ship via and Fed EX and the US Postal Service. All Shipments are insured for your protection.
We ship to selected countries internationally.
We strive to ship all in-stock orders placed before 12pm PST (3 pm Eastern) the same day as ordered but do not guarantee same day shipment. Orders placed after 12 pm PST / 3pm Eastern are normally shipped on the next business day (does not inlcude weekends or holidays). However, please add one day processing time to all orders. 2 day air orders are generally delivered in 2-3 business days. Overnight orders in 1-2 business days. Ground orders in 4-6 business days.
Fed Ex air shipments are NOT delivered on Saturdays unless arranged by phone and a $15 additional Saturday delivery fee is paid by the customer. Otherwise, Fed Ex delivers Monday through Friday excluding holidays. This includes order placed overnight service.
Unless prearranged by phone all overnight shipments placed on a Friday before 12 noon PST will be delivered on Monday. Overnight orders placed after our 12 noon same day shipment cut off will be shipped on Monday and delivered on Tuesday, assuming that neither Monday nor Tuesday is a holiday.
CA sales tax will be charged where applicable.
Products and prices subject to change without notice or remedy.
CAD & Graphics Inc. disclaims responsibility for any errors in ad copy.
All trademarks acknowledged.
Contact Info:
Phone: 650-627-0015
FAX: 650-356-0397
Address: CAD and Graphics Inc., 1161 Chess Drive, Suite D, Foster City, CA 94404
Email: info@cadandgraphics.com
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Sale price: $149.95